How it works
Personalized Self-Service Approach
+1 (844) 724-5158
Choose the payment solution that works best for you and manage your finances with confidence.
How it works
This section explains how to work with us to resolve your debt, including:
- How to review information about your debt
- The convenient payment options we offer
- How to learn about our policies in the debt process
Review your Account
You may not have heard of us and may wonder why we are contacting you about a debt. We may be collecting the debt on behalf of the original creditor, or on behalf of a company that obtained the debt from the original creditor. To review this debt, sign in to see:
- The account balance
- The name of the original creditor/merchant/seller
- The date you opened the original account and the last payment you made
- We will not charge you servicing fees
To dispute this debt, you can contact us by phone, email, Live Chat or letter.
Know your payment options
We’re happy to provide flexible payment options
We offer a variety of payment methods and plans designed to fit your unique financial situation, making it easier than ever to stay on top of your obligations. Select the payment solution that suits you best and take control of your finances with confidence.
Valor’s Self Service option is a web app that allows customers to easily click the link in the text message, select the client and make a payment on their account.
By signing in, you can access detailed information about your account, including the name of the original creditor, and your account balance.
Easily negotiate payment terms that fit your budget and make secure payments directly through our proprietary platform.
We’re Committed to Serving You
Our agents are available Monday – Friday 8 AM – 9PM EST.
Choose the option that works best for you:
- One-time payment in full
- Custom payment plans*
- Pay what you can payment
- Discounted offers available on some accounts*
*Payment plans and discounted offers are based on the creditor’s discretion.
