FAQ
Frequently asked questions
+1 (844) 724-5158
Debt Collection Transparency
At Valor Intelligent Processing, we pride ourselves on delivering professional, compliant, and customer-focused debt collection services. We understand that the debt collection industry can sometimes be misunderstood, and we want to take this opportunity to clarify who we are, what we do, and how we ensure transparency and trust in every interaction.
Who is Valor Intelligent Processing LLC?
Valor Intelligent Processing is a debt collection agency and this is an attempt to collect debt. Any information obtained will be used for that purpose.
Valor Intelligent Processing is a trusted partner to businesses and municipalities, providing compliant and ethical debt recovery solutions. Our team operates with integrity, using advanced technology to streamline the collection process while maintaining a consumer-friendly approach. We adhere to all relevant laws and regulations, ensuring that every step of our process is respectful and transparent.
Does NTTA use Valor intelligent processing?
Yes, the North Texas Tollway Authority (NTTA) uses Valor Intelligent Processing, LLC to collect unpaid tolls.
Explanation
- Valor Intelligent Processing is a company that works with the NTTA to collect unpaid tolls.
- You can contact Valor Intelligent Processing by mail at 12005 Ford Road
Suite 700 Dallas, TX 75234. - You can also contact the NTTA Collections Service Center by email or fax.
The NTTA is a not-for-profit government agency that maintains and operates toll roads, bridges, and tunnels in North Texas.
What does the company Valor Intelligent Processing do?
Valor Intelligent Processing provides recovery and debt collection services, combining technology with a consumer-first digital experience. Valor Intelligent Processing is a debt collection agency and this is an attempt to collect debt. Any information obtained will be used for that purpose.
How do I know this isn't a scam?
Beware of Scams!
We are aware that scam attempts are unfortunately common in today’s digital world. Fraudulent actors may misuse the names of legitimate companies like ours to deceive consumers. Here are some tips to protect yourself:
- Be cautious of unsolicited messages that lack specific details or pressure you to act immediately.
- Avoid clicking on links in suspicious messages. Instead, contact us directly through our official website or phone number.
- If you suspect fraudulent activity, report it to the appropriate authorities and let us know so we can assist in addressing the situation.
Commitment to Transparency
We understand that receiving a call, email, or text from a debt collection agency can be an unfamiliar experience for many. That’s why we prioritize clear communication and transparency:
- Verification First: Any communication from us will always include clear identification of who we are and why we’re contacting you. We provide specific details about the debt, including the original creditor and amount owed.
- Secure Payment Options: We offer multiple secure payment methods and never pressure anyone to provide sensitive information over the phone. Customers can verify the legitimacy of their debt by contacting us directly through our official channels.
- Ethical Practices: We follow strict guidelines to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and other applicable regulations.
What to Do If You Receive a Communication From Us?
If you’ve been contacted by Valor Intelligent Processing and want to confirm the legitimacy of the communication, here are some steps to follow:
- Verify Our Contact Information: Official communications from Valor will always come from our verified phone numbers, email addresses, or website. You can reach us directly at +1 (877) 472-4439 to confirm any message or call you’ve received.
- Ask Questions: We encourage you to ask questions about your debt and our processes. Our team is here to provide clarity and address any concerns you may have.
- Check Your Records: If you have outstanding debts or payment plans, cross-reference the details with your records to ensure accuracy. We’re happy to assist you in verifying this information.
Are you interested in learning more about the services we offer? Please get in touch with us
Whether you prefer online transactions, mobile payments, or automated scheduling, we've got you covered. Experience convenience and peace of mind as you effortlessly manage your payments with us.
